Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Furnexa Living. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons or promotional periods, processing times may be slightly extended.
Shipping Locations
We currently ship primarily within the United States.
At this time, we do not guarantee shipping to all international destinations.
Delivery Time
Estimated delivery time for most orders is 6–13 business days after processing.
Please note that delivery times are estimates and may vary due to:
- Carrier delays
- Weather conditions
- Customs inspections
- High shipping volumes
- Other unforeseen circumstances
Shipping Costs
Shipping charges, if applicable, will be displayed during checkout before your order is completed.
We may offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information, where available.
Please allow up to 48 hours for tracking information to become active after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the order has already been shipped, Furnexa Living is not responsible for lost or undeliverable packages.
Lost, Delayed, or Stolen Packages
While we work with reliable shipping partners, Furnexa Living is not responsible for delays caused by carriers or circumstances beyond our control.
If your package appears lost, please contact our support team and we will do our best to assist you.
Damaged Deliveries
If your order arrives damaged, please contact us within 48 hours of delivery and provide photographs of the damaged item and packaging.
We will review the issue and provide an appropriate resolution.
Order Changes and Cancellations
Orders may be modified or canceled within 12 hours of purchase.
Once an order has entered processing or has been shipped, we cannot guarantee changes or cancellations.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@furnexaliving.com
Website: Furnexa Living